Privacy Policy for Garden Learners
Effective Date: 28 April 2025
Welcome to Garden Learners (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://gardenlearners.co.uk).
About Garden Learners
Garden Learners is an online educational platform offering tutoring services, revision resources, and interactive learning materials for students of horticulture. We are based in the United Kingdom.
If you have any questions, please contact us:
Email: info@gardenlearners.co.uk
Information We Collect
We may collect and process the following types of information:
| Type of Data | Examples | Purpose |
|---|---|---|
| Personal Data | Name, email address, billing address | To process bookings, send course materials, customer service |
| Technical Data | IP address, browser type, cookies | To improve site performance, security, and user experience |
| Usage Data | Pages visited, time on site | To analyse website performance and content effectiveness |
| Communication Data | Messages via contact forms or booking requests | To respond to enquiries and provide customer support |
How We Collect Your Information
We collect information in the following ways:
- When you complete forms (contact, booking, tutoring enquiry)
- When you purchase products or services
- When you browse our website (via cookies and analytics tools)
How We Use Your Information
We use your information:
- To provide and manage our services (tutoring, revision notes, online learning)
- To process payments and bookings
- To communicate with you about your learning journey
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing Your Data
Under UK GDPR, we rely on the following legal bases:
- Consent (for marketing communications)
- Contract (to provide services you’ve requested)
- Legal obligation (record-keeping and compliance purposes)
- Legitimate interests (to improve user experience and our offerings)
How We Share Your Information
We respect your privacy and do not sell your data.
We may share your data with trusted third parties when necessary to operate our services, including:
- Payment processors (e.g., Stripe, PayPal)
- Hosting providers (e.g., Hostinger)
- Analytics services (e.g., Google Analytics)
All third parties are required to protect your data and adhere to UK GDPR standards.
Cookies
We use cookies to:
- Understand how visitors interact with our site
- Provide essential website functionality
- Enhance your browsing experience
You can manage your cookie preferences through your browser settings. For full details, please review our Cookie Policy.
How We Protect Your Information
We apply strong technical and organisational measures to protect your information, including:
- SSL encryption
- Secure website hosting
- Regular software updates
- Restricted access to personal data
These measures are designed to safeguard your data against unauthorised access, loss, or misuse.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to the processing of your data for marketing purposes
- Withdraw consent at any time
Please get in touch with us if you wish to exercise any of these rights.
Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy:
- Financial records: 6 years (as required by law)
- Contact details: Until you withdraw consent or two years after your last interaction
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies separately.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.
Last updated: 28 April 2025